Refunds

Product Inspection Upon Delivery
After receiving your order, please inspect the product for defects or shipping errors before use.
Should you require a return or exchange, you must notify us within 14 days of delivery.
Requests made after this period cannot be accommodated.

Returns & Refunds
Eligible returns will trigger refund processing within 24 hours of approval.

Refund Timeline
A confirmation email will be sent once processing is complete.
Refund receipt times vary by payment method and financial institution:

Credit/Debit Cards: 1-15 business days

Expired Payment Cards
For security, refunds are issued exclusively to the original payment card.
If your original card has expired:
Contact your card issuer (bank/financial institution)
The issuer will facilitate receipt of funds

Refund Amount Discrepancies
Variations may occur due to:
Bank processing fees
Exchange rate fluctuations between payment/refund dates

Instalment processing fees (where applicable)
Refunds being based on actual amount paid (not listed price)
Contact your financial institution for transaction-specific queries.

Important Notes
Original shipping fees and insurance are non-refundable.
Your legal rights under current consumer legislation are not affected by this policy.

Payment Methods
We accept:
Credit Cards
PayPal / Apple Pay

Method availability varies by order type/value. Verify during checkout.